Privacy Policy
This privacy policy explains how Apex Partners Ltd collects, uses, and protects your personal data, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Apex Partners Ltd is a chartered accountancy and business advisory practice registered in England (company number 09990712), with our principal office at:
Hildenbrook House, The Slade, Tonbridge, Kent TN9 1HR
We are the data controller for the personal information we collect.
We are registered with the Information Commissioner's Office (ICO) under registration number ZC092197.
What Information We Collect
We may collect the following categories of personal data:
Name, address, and contact details (telephone, email)
Financial and tax information necessary to provide our services
National Insurance numbers, UTR numbers, and company registration details
Limited website usage data (such as IP addresses and browsing behaviour) via cookies and analytics tools
How We Use Your Information
We use your personal data to:
Provide accountancy, tax, payroll, bookkeeping, and advisory services
Communicate with you about your affairs and our services
Comply with our legal and regulatory obligations
Send you information about our services where you have consented, or where we have a legitimate interest in doing so
Our Legal Basis for Processing
Depending on the purpose, we rely on one or more of the following legal bases:
Performance of a contract — providing the services you have engaged us for
Legal obligation — complying with tax, anti-money laundering, and other statutory requirements
Legitimate interests — running our practice and keeping clients informed
Consent — for marketing communications, where applicable
Who We Share Your Information With
We may share your data with:
HMRC, Companies House, and other regulatory or government bodies as required by law
Third-party software providers (such as cloud accounting and payroll platforms) who process data on our behalf under appropriate data processing agreements
Professional advisers (such as solicitors or financial advisers) where required to deliver your services
We do not sell your personal data to third parties.
How Long We Keep Your Data
We retain client records for a minimum of six years following the end of our engagement, in line with legal and regulatory requirements. Marketing preferences are retained until you opt out or withdraw consent.
Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data (in certain circumstances)
Object to or restrict processing
Data portability
To exercise any of these rights, please contact us at netmail@apexpartners.co.uk.
Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Contact Us
Apex Partners Ltd
Hildenbrook House, The Slade, Tonbridge, Kent TN9 1HR
Tel: 01892 800900
Last updated: June 2025